A Spotify spokesman said it was working toward this goal. Unlike Facebook or Twitter, Spotify does not issue transparency reports that would offer public accounting of content removal. The policies have been actively enforced for years, and over 20,000 episodes have been removed for COVID-19 misinformation during the pandemic, it said. Only last month, as its podcast library swelled to 3.6 million, did Spotify publish its platform rules in full online, in response to the Rogan controversy.
Spotify first added podcasts in 2015 and made a major push into the medium from 2019, buying podcast networks Gimlet and Anchor and spending hundreds of millions on exclusive content deals with celebrities like Kim Kardashian and former U.S. The sheer volume of material - millions of podcasts and hours-long episodes - and technical challenges of transcribing and analyzing audio make moderating even tougher.
It also turns the spotlight on the podcast industry's historically hands-off approach to moderation, partly a result of its open and fragmented nature.ĭifferent podcasts are hosted by various platforms and sent through RSS feeds or services to directory apps like Apple Podcasts or Spotify which catalog shows for listeners. The backlash over "The Joe Rogan Experience" which Spotify licensed in a more than $100 million exclusive deal in 2020, heightens scrutiny on Spotify's overall approach to moderation as it evolves from a music streaming service to a podcast giant and investor in original content, industry professionals and researchers said. While social media companies like Meta's Facebook (FB.O) and Twitter (TWTR.N) have faced pressure to be more transparent over moderation and ramp up investment in human and artificial intelligence review systems, podcasting has often flown under the radar. She said companies faced a "dilemma of moderation versus censorship" and there was "no silver bullet."Ĭontent moderation has been a thorny challenge for online platforms. podcaster Joe Rogan and other top talent to Spotify, had been asked about the backlash to COVID-19 misinformation spread on his podcast as Neil Young and other artists yanked their music in protest. Feb 22 (Reuters) - At an ad industry conference in New York this month, one of the key architects of Spotify's (SPOT.N) podcasting strategy outlined what she saw as the biggest challenge facing platforms: how to moderate content.Ĭhief Content and Advertising Business Officer Dawn Ostroff, the television veteran who had helped bring U.S.
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